When is it time to replace my JUUL2 Device?
Understanding when to replace JUUL2 Devices and JUUL2 pods may help you stick to your strategy. We put reliability and consistency at the forefront of our engineering to help you better anticipate where your vapour journey may take you.
If you're considering replacing your JUUL2 Device there are some basic maintenance tasks you can try before beginning the warranty process. We've assembled essential troubleshooting tips which may help return the full functionality of your JUUL2 Device, as well as aspects of what our warranty covers.
Understanding when to replace JUUL products
Those who use open systems may already know that vape coils need to be periodically replaced. The coil vape experts refer to is the heating element itself which enables vapourisation. JUUL is a closed pod system and is built to safeguard users from the potential of vaping a burnt coil by design. Our compact heating system regulates consistency to deliver flavour and vapour density that is reliably satisfying.
In detail, the all-in-one engineering of JUUL2 pods is single-use to ensure the heating system functions exactly as long as intended. Our regulated temperature control system is balanced to prevent combustion while producing fulfilling nicotine vapour. Once the e-liquid inside is gone, the time to replace JUUL2 pods has arrived.
In addition, our proprietary nicotine salt formulation is blended and filled in the USA with high quality ingredients. Each pod is carefully assembled for single usage to protect users from potential excessive nicotine exposure during refilling due to spillage or leaking once the seal is broken. Users never need to replace vape coils or refill e-liquid in the enclosed system, simply change your JUUL2 pod. The single-use design is yet another way Juul Labs puts the safety and satisfaction of our users first.
Why is my JUUL2 Device not working? When to replace the JUUL2 Device.
If you experience a drop in vapour performance or intensity, air bubbles may be obstructing the flow of e-liquid. A simple cleaning of connected surfaces or a soft tap on the JUUL2 pod may get it functioning properly again.
Though uncommon, there are instances where your device may stop producing vapour due to equipment failure. If you've already addressed the suggested reasons outlined in our Troubleshooting Guide, you may be eligible for a replacement under the JUUL2 Device warranty.
First, it is recommended that users effectively clean the metal terminals that the JUUL2 pod connects to. An unobstructed connection between your device and the pod will ensure you have full functionality. Additionally, tap the side of the device with a pod engaged to ensure your battery is effectively charged to produce vapour. A flashing red LED light on your JUUL2 Device indicates the device requires charging.
The power is yours.
Just as users should never refill JUUL2 pods, once your device battery no longer functions as intended it may be time to replace your JUUL2 Device. To be clear, the design of our system incorporates safeguards to protect users from malfunctions due to improper usage.
In detail, if you have already cleaned your connection terminals and tried a new pod cartridge without your device generating vapour, it may be time to explore JUUL battery replacement. The JUUL2 Device comes standard with a two-year warranty to protect the user journey and ensure their equipment goes the distance. Replacing your JUUL2 Device is a simple process with help from our Support Team to answer questions and guide user support.
